Length of warranty

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frankpgh
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Length of warranty

Postby frankpgh » Wed Apr 04, 2007 3:39 pm

I did a search and found a few references to warranties longer than one year. Are these the standard warranty in Jolly ole England or are they an extended warrany purchased through KTM? The reason I ask is that the Cycle World review states that USA warranty is 12 months.

TIA,
Frank

Skavitch
 

Postby Skavitch » Wed Apr 04, 2007 4:13 pm

Frank.

Standard KTM warranty here (UK) is 24 months.

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Dr F
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Postby Dr F » Wed Apr 04, 2007 4:14 pm

The warenty period is 2 years. Can't see it being any different in the U.S. It should tell you in the owners handbook, presuming you have yours, I heard there was a delay in getting the English version over there.
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topendz
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Postby topendz » Wed Apr 04, 2007 6:32 pm

Here in Canada it is a 24 month limited warrantee (40,000 km) with an option to extend the warrantee as late as the 23rd month.

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Postby 82jota » Wed Apr 04, 2007 6:48 pm

My paper work says 12 mnth 12,000 miles

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Grimace
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Postby Grimace » Wed Apr 04, 2007 7:25 pm

My paperwork here in the US says 12 months, so I bought I five year extended warranty (just in case...).

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Postby Ankka » Wed Apr 04, 2007 7:31 pm

In Finland it's 2 years without km limit. And usually all makes have that 2 years here.

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arashi
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Postby arashi » Thu Apr 05, 2007 2:47 am

I'm in California and my standard warranty is 24 months. I also purchased the extended warranty so I have a total of 7 years coverage. It was only $300 more.

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Postby aP » Thu Apr 05, 2007 11:55 am

In Oz it is 2 years, or at least is was on the 05 and 06 bikes.

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someone
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Postby someone » Thu Apr 05, 2007 12:01 pm

2 years also in greece....
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frankpgh
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Postby frankpgh » Thu Apr 05, 2007 3:44 pm

Thanks for the replies, guys. I don't have my SD yet. Should be in next week.
I think I'll call KTM North America next week and see why the US only gets a 12 month warranty and England get 24 months. I don't begrudge you your extra 12 months. Just want to know why we're getting short changed.

Thanks for all the input.
Frank

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Postby Grimace » Thu Apr 05, 2007 5:00 pm

arashi wrote:I'm in California and my standard warranty is 24 months. I also purchased the extended warranty so I have a total of 7 years coverage. It was only $300 more.



You got a 24 month warranty? I'm going to have to check my paperwork again, but I'm pretty sure the US only gets a 12 month deal. I really hope that you are right and I'm wrong.

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Postby arashi » Fri Apr 06, 2007 2:49 am

frankpgh wrote:Thanks for the replies, guys. I don't have my SD yet. Should be in next week.
I think I'll call KTM North America next week and see why the US only gets a 12 month warranty and England get 24 months. I don't begrudge you your extra 12 months. Just want to know why we're getting short changed.

Thanks for all the input.
Frank


I'm in California and the last time I checked that's in North America...I have a 24 month standard warranty along with a 60 month extended warranty.

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Postby arashi » Fri Apr 06, 2007 2:52 am

Grimace wrote:
arashi wrote:I'm in California and my standard warranty is 24 months. I also purchased the extended warranty so I have a total of 7 years coverage. It was only $300 more.



You got a 24 month warranty? I'm going to have to check my paperwork again, but I'm pretty sure the US only gets a 12 month deal. I really hope that you are right and I'm wrong.


I'm 100% sure your dealership messed up. I'm looking at my paperwork now and it says the factory warranty is 24 months.

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Postby Grimace » Fri Apr 06, 2007 4:05 am

arashi wrote:
Grimace wrote:
arashi wrote:I'm in California and my standard warranty is 24 months. I also purchased the extended warranty so I have a total of 7 years coverage. It was only $300 more.



You got a 24 month warranty? I'm going to have to check my paperwork again, but I'm pretty sure the US only gets a 12 month deal. I really hope that you are right and I'm wrong.


I'm 100% sure your dealership messed up. I'm looking at my paperwork now and it says the factory warranty is 24 months.


My dealer must've messed up because my paperwork states that the factory warranty is only 12 months. That pisses me off. But I thank you for checking your paperwork for me.

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Postby superbike mike » Sun Apr 08, 2007 3:27 am

Frank[/quote]

I'm in California and the last time I checked that's in North America...I have a 24 month standard warranty along with a 60 month extended warranty.[/quote]

It appears all my paperwork says 12 months as well. Apparently all foriegn countries get a 24 month warranty. Upon recent checking I have found that most of the United States is starting to refer to California as it own foriegn country within the United States :D They don't even let you buy the "good" chemicals. If we have a choice between regular and "not for sale in California" you can bet the latter works better. Why do you think the SD has a cat anyway?? :( Just a simple stab. :D As you can see I'm from "taxachusetts" of all places! Our state is next in line for YOUR emmissions standards too. :oops: GO ORANGE, Mike
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Skavitch
 

Postby Skavitch » Sun Apr 08, 2007 7:36 am

I can't work out why you guys "over there" are complaining when you have the option of a 5 year extended warranty for not much money.

No such options in Europe. Two years, that's your lot, mate! :cry:

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Postby superbike mike » Sun Apr 08, 2007 12:04 pm

Skavitch wrote:I can't work out why you guys "over there" are complaining when you have the option of a 5 year extended warranty for not much money.

No such options in Europe. Two years, that's your lot, mate! :cry:


:shock: Sorry, not complaining. Why no warranty extensions overseas? Over here, They are marketed as available on everything from motor vehicles to consumer electronics. They sell them as an insurance policy type of transaction usually by a third party company that prays that you never use them. As far as the SD extented warranty being "cheap" for the policy you get, believe me when I say they do their homework on the costing factor. You can bet the farm that they took into consideration the SD reliablity and factory/dealer support to come up with a resonable cost.
$350 for five year extension on a $13000 motorcycle IS cheap "repair" insurance, However if you buy a $2500 HDTV or Plasma screen TV, I bet a five year extension will still run you $300 to extend. Our popular Consumer electronic stores actually try to pester you into buying one of these extensions on everything they sell. My most recent laugh was when I recently bought a cheap $6 calculator they offered to extend the warranty 4 years! I figured I'd lose it by then anyway. As you can tell most stores and dealers who offer these extensions make a cut off of the sale of said extension. Although I have yet to read the policy for the Superduke, Most of the time the fine print makes the majority of them a waste off money. Cheers, MIKE
Bricolage expert.... 07 KTM SD,74 Electraglide W/sidecar, 75 custom sporty, 79 RD400F, 03 CRF450, 86 TRX250R, 85 CR500 AC, (2) 69 GREEVES Griffon380s, 77 Z1R, 76 Husqvarna 360 Auto and a whole bunch of other weird stuff!

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Postby frankpgh » Thu Apr 12, 2007 6:33 pm

I spoke to KTM headquaters yesterday about the length of the warranty here in the US. The first person in Customer Relations was clueless. I had him transfer me to another department where I got an answer, though not the one I wanted.
The KTM warranty for the SuperDuke in the US is 12 months. When I told him of the 24 month warranty in England, Austrialia, and elsewhere he told me the reason was a liability issue. i.e. We're too sue happy here. He went on to mention that an extended warrenty is available through GE Capitol.
I may be wrong but I'm pretty sure the GE Capitol is the insurance division of General Electric.
Maybe it's me and my scepticism of insurance companies but I'm not buying it. If the insurance companies are involved I'm sure they've run the numbers and priced it to make money. I know that's there business but They're not getting richer at my expense. I'll save that grand.

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Postby superbike mike » Fri Apr 13, 2007 12:44 am

G E Capital is the financing company that KTM uses for those customers who choose to finance their purchase.
Bricolage expert.... 07 KTM SD,74 Electraglide W/sidecar, 75 custom sporty, 79 RD400F, 03 CRF450, 86 TRX250R, 85 CR500 AC, (2) 69 GREEVES Griffon380s, 77 Z1R, 76 Husqvarna 360 Auto and a whole bunch of other weird stuff!


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